Our Policies

Pets

We are pleased to welcome your furry family members if they are friendly and noise considerate dogs. We kindly request that you bring blankets for any furniture they may be up on. We also request that you keep your pet on a leash and pick up after them.

Cancellation Policy

We understand that on occasion changes in your schedule may occur. If you need to cancel your reservation prior to 60 days from the date of your arrival, a $50.00 administration fee + HST will be charged. If you need to cancel within 30 days of your arrival, your deposit on file will be forfeited, or alternatively you may change your reservation to an alternate date within the current year, subject to availability at the time of cancellation.

Other General Policies

Check-in Times for Covid-19 Have Changed:

Check-in Time: 5:00 PM

Check-out Time: 11:00 AM

All rentals during July and August are subject to a weekly minimum stay from Saturday to Saturday.

A valid credit card is required to make a reservation, your reservation is not confirmed until the deposit has been processed.

Non-Smoking Policy

All of our guest cottages and suites are designated as Non-Smoking. If evidence is found in a cottage or suite that smoking has occurred during a stay, there will be a $250.00 fee + HST applied to the credit card on file.

Occupancy Policy

Each cottage has a standard occupancy listed on Our Cottages page. Extra persons will be subject to a $20 per person charge per night.

If you have any questions, email us at caribou_lodge@sympatico.ca or call our front desk at 705-645-5634.